Privacy policy

This Privacy Policy describes how Skuggor (“Website”, “we”, “us”, or “our”) collects, uses, and discloses personal information when you visit or make a purchase from skuggor.com.

Contact Information
If you have any questions about our privacy practices or would like to exercise your rights, please contact us at:

Skuggor

We collect personal information in order to provide and improve our services.
“Personal information” means any information that identifies you as an individual.

1. Device Information
Purpose:
To load the website properly, analyze usage, and improve performance.

Source:
Collected automatically through cookies, log files, tags, and pixels.

Examples of data collected:

• Browser version
• IP address
• Time zone
• Cookie data
• Pages visited
• Search terms

2. Order Information
Purpose:
To process purchases, arrange shipping, process payments, issue invoices, communicate with customers, and prevent fraud.

Source:
Provided directly by you.

Examples of data collected:

• Name
• Billing and shipping address
• Payment details (securely processed by our payment providers)
• Email address
• Phone number

3. Customer Support Information
Purpose:
To process inquiries and provide assistance.

Source:
Provided directly by you.

Minors
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
If you believe that a child has provided us with personal information, please contact us at support@skuggor.com so that we can delete it.

Sharing of Personal Information
We only share personal information with trusted service providers, including:

• Shopify (our e-commerce platform)
• Payment providers and shipping companies (for payment and delivery processing)
• Authorities, where required by law

We do not sell personal information.

Advertising & Analytics
We may use personal information for advertising and analytics purposes, including:

• Google Analytics
• Meta (Facebook/Instagram) Ads
• Google Ads

These services may use cookies or pixels to display personalized advertising.

You can disable personalized advertising through the relevant account settings.

Use of Personal Information
We use your data to:

• Offer products for sale
• Process orders and payments
• Arrange shipping
• Provide customer service
• Send updates, offers, and marketing information (with your consent)

Your Privacy Rights (GDPR)
As a data subject in the EU, you have the right to:

• Access your stored data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Withdraw your consent
• Lodge a complaint with a competent supervisory authority

To exercise your rights, please contact us at:
📧 support@skuggor.com

Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Automated Decision-Making
We do not make automated decisions that have significant legal effects.
However, Shopify may use fraud prevention measures (for example, temporary IP or card blocks).

Cookies & Tracking Technologies
We use cookies for:

• Website functionality
• Analytics and performance improvement
• Personalized advertising

You can manage or disable cookies at any time through your browser settings.

SMS Notifications
If you sign up for SMS notifications, we may send you the following messages:

• Order confirmations
• Shipping updates
• Cart reminders

SMS data is not sold to third parties and is only shared with service providers necessary for delivery.